Simple Steps to Avoid Water Damages

6/23/2022 (Permalink)

SERVPRO of Henderson/Boulder City can help should you suffer a water damage. Call today 702-564-8508

Read your water bill

It is always a good idea to monitor your water bill regularly. Most people just look at the “amount due” and forget the rest of the bill. Look it over and compare the previous months usage to the current month’s usage to check for any differences. That can be the best indication of a leak that you might not know about.

Chemical solutions may not be the best thing when unclogging your sink

Clogs happen. Everyone has experienced them in one way or another. Unclogging solutions are extremely handy, however, they can potentially erode your pipes, and possibly cause future problems. Whenever possible, try to avoid those chemical solutions and try using a drain snake instead.

Never pour grease down your sink

Grease can be harmful to pipes if it hardens inside the trap and cause back ups. If you think diluting grease with hot water and degreaser dish soap, helps, it doesn't. The best thing for grease disposal is to put it in a container such as a old coffee can and let it harden before you throw it away.

Be careful when planting trees or shrubs

Planting trees and shrubs are great, if you are looking to add some shade to help your home cool down in these hot summer months. Always be careful of trees and shrubs that may have invasive roots. Trees and shrubs with invasive roots can cause problems with irrigation pipes and even septic tanks. It is always a smart move to ask what is best to plant before doing so to avoid these issues.

Want to learn more preventative measure to avoid Water Damages?? Call SERVPRO of Henderson/Boulder City today at 702-564-8508. We can help!

How Different Types of Flooding Can Affect You | SERVPRO® of Henderson/Boulder City

5/17/2022 (Permalink)

Regardless of the cause of the flooding, SERVPRO of Henderson/Boulder City has the team to help you recover from any disastrous event.

Nevada is the nation’s driest state, averaging just 10.2 inches of rainfall per year. Therefore, you may not think much about the impact of flooding.

However, it is the most common natural disaster and claims more lives in the United States per year than hurricanes, tornadoes or lightning. Flooding takes a toll on everything from residential properties to entire communities and cities.

Flooding affects all 50 states and every U.S. territory, and there are similarities in types and causality among all them. There are three common types of flooding, and they happen for four typical reasons.

Types of Natural Flooding

Flash flooding is very common and happens when heavy rain passes or sits over an area and overwhelms the ability of the ground to contain the moisture. Excess water can sweep away anything from items to people if the current is powerful enough. In July 2021, two children were swept into a Henderson drainage tunnel. Thankfully, the Henderson Fire Department was able to rescue the two boys, ages 12 and 14, when the incident occurred. Henderson authorities warn the public to stay away from drainage channels and washes, particularly when flash flooding occurs.

River flooding occurs when there’s too much water for a river to hold, and the water spills over the sides, leading to destruction.

Coastal flooding happens in areas next to large bodies of water, when storm surges or cyclonic activity causes ocean or gulf levels to rise to flood levels.

Causes of Natural Flooding

Heavy rainfall. Storms with excessive rainfall, or storms that sit and rest over an area for an extended period can cause flash floods or river flooding. Urban areas are more at risk for rain floods, because the higher percentage of concrete and asphalt means there’s a lack of soil to soak up all that water.

Oceanic activity. Storm surges, hurricanes and rising tides can cause water levels to rise in waves, which can invade coastal communities and wreak havoc.

Dams and levees failing. The most notable example of this in recent history would be the disastrous levee breaks during 2005’s Hurricane Katrina. Levees and dams fail when cracks occur or excess pressure overtakes the dam’s ability to contain the surge of water behind it.

Snowmelts and ice dams. In areas of the country where heavy snow and prolonged freezing temperatures are common, snow and ice can build up over a winter’s time, and when they start to melt, they cause rivers of water to flow through area communities. Ice dams or ice jams happen when rivers become blocked by built-up ice being carried downstream, causing the banks to overflow.

Regardless of the cause of the flooding, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when flooding or water damage makes a mess in your life.

Water’s Harmful Effects | SERVPRO® of Henderson/Boulder City

5/6/2022 (Permalink)

No matter the damage sustained, SERVPRO of Henderson/Boulder City has the tools and team to help your home return to a normal state quickly.

A leaky tap may seem trivial at the moment, but never underestimate the harmful effects water can have your house. An ordinary household leak can waste as much as 10,000 gallons of water in a year.

Water damage proceeds rapidly, permeating floors, drywall and soft surfaces. It’s crucial to deal with the issue right away to produce the best results.

Here’s what you need to understand about the timeline of water damage:

In the First 24 Hours

If you live in a house, there is a one in four chance of a flood striking within a 30-year duration in a high-risk location. Recognizing what to do next is essential.

The first 24 to 48 hours after flooding or water damage are critical. Some items will be ruined immediately.

Soft home furnishings will certainly soak up water, and wooden frameworks can swell from the moisture. Personal items like books and photos are particularly prone to warping beyond repair. In addition, mold and mildew can start to develop within this timeframe. Quick action is crucial.

SERVPRO’s expertise and “restore vs replace” mindset can aid you in saving money and protecting priceless keepsakes that cannot be replaced. If any items cannot be restored, this will be communicated to you. These items are removed ASAP to speed up the drying and restoration process.

Within the First Week

After the very first day, water damages will progress quickly. Mold can spread like wildfire, and as mold and mildew set in, they can also damage the home’s framework.

In addition, permeable surfaces, such as wood and walls, will become significantly compromised, and metal surface areas will begin wearing away.

After One Week

You want to avoid letting water fester for a prolonged period since some effects might be devastating or irreversible. As time goes on, the prices and efforts to recover the structure will increase considerably, as well as the risks related to structural damage are higher.

How SERVPRO Will Aid

SERVPRO’s reconstruction procedure starts with the very first call, preferably within the first 24 hours. Service work usually begins with a detailed extraction of water. This helps avoid the spread of water in the home and minimizes drying time.

Mostly likely, floors, furnishings and various other valuables will need cleaning, sterilizing and also deodorization. After the bulk of the water has been removed, our professionals will use industry-leading drying tools to get rid of the water you can’t see.

Following these steps, your residence might need some construction work to get your property back to its preloss condition. This could include small repair services or reconstructing whole areas of your home.

We can simplify the reconstruction process by dealing with both the initial damage mitigation, as well as rebuilding the affected areas. SERVPRO will keep you updated on every action and have you back in your home in no time.

Regardless of the type of water damage sustained, SERVPRO has the tools and teams to help your home or business recover. Contact us ²⁴⁄₇ when you need a dependable team to help you recover.

We Answer the Phone Ready to Help Call Today – 702-564-8508

3/11/2022 (Permalink)

We are ready to serve 24 7 365. Call today at 702-564-8508

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Henderson/Boulder City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Henderson/Boulder City

SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Here’s How SERVPRO Gets Water Damage Handled in Your Boulder City Home | SERVPRO® of Henderson/Boulder City

2/1/2022 (Permalink)

When water damage strikes, make the call to SERVPRO of Henderson/Boulder City for A-to-Z cleanup and restoration.

Here’s How SERVPRO Gets Water Damage Handled in Your Boulder City Home | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Water damage is one of the most common points of disaster for homeowners. It can happen in so many different ways, and its unpredictability only serves to make it more frustrating.

If you happen to be one of the 14,000 homeowners who deals with water damage every day, here’s what you can expect when you call SERVPRO to help with cleanup, recovery and more.

Emergency Contact. Don’t panic—we do this a lot. We just need to ask you a few questions to get the ball rolling and figure out what we’re about to step into. Then we can set up an in-person meeting time.

Inspection and Water Damage Assessment. Once we get boots on the ground, we can properly survey the area, stop any water that’s still spilling out from the source, and make early judgments about hazards and items that may need replacement.

Water Removal. We always bring the heavy machinery to do the water work. Our pump trucks will extricate that surfeit of water invading your home, faster than you can say…well, it would have to be something pretty long, but the water will still be gone much faster than it would without our pumps.

Damaged Material Removal. Depending on the severity of the leak or flooding, some items may be ruined beyond repair. These items will need to be hauled away, and our able-bodied SERVPRO teams will take care of it for you.

Cleaning, Sanitizing and Deodorization. All that water is bound to leave its mark, but we’ve got custom solutions for getting affected areas thoroughly clean. And if your issue is sewage- or flood-related, we’ll make sure no contaminants or toxins linger behind.

Drying. It’s a matter of time, and a short one at that, before mold becomes a problem after water damage. We’ll make sure to combat that growth by completely drying the affected areas of your home, dehumidifying and drying every last surface until the moisture levels are back where they belong.

Monitoring. We’ll babysit what we bring over, overseeing every step and being available to make changes and shift strategies as needed.

Repairs and Construction. From simple replacement to full-home reconstruction—when water ravages your home, we’ve got the cleanup and recovery licked, from beginning to end.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. 

702-564-8508

A Statistical Look at the Massive Amount of Water Damage in the U.S. | SERVPRO® of Henderson/Boulder City

1/3/2022 (Permalink)

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of Henderson/Boulder City

A Statistical Look at the Massive Amount of Water Damage in the U.S. | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Numbers have a way of putting things into perspective that might otherwise be a little hard to grasp. For instance, we could tell you that Americans really love ice cream, but it might help you more if we tell you that the average American eats almost 13 pounds of it per year, which is actually less than it used to be.

That being said, today we want to present you with some numbers to help you grasp exactly how widespread and damaging water emergencies are in U.S. homes. These numbers will hopefully help you remember the importance of keeping your roof and gutters in good shape, and your plumbing and drainage systems well-equipped and maintained.

Prepare for a shock.

24. This is the percentage of all U.S. home insurance claims that originate due to water damage each year. Yes, if a homeowner has an insurance claim to file, there’s a one in four chance it’s from water damage. It happens to one in every 50 homes across the country every single year.

48. When you have a water damage incident, this is the number of hours you have after that before mold starts growing. When water invades, it’s imperative to get help quickly and to ensure that water and remaining moisture are completely removed.

98. This is the incredible percentage of basements that will incur water damage at some point during the life of the house. There are many factors at play that make it difficult for basement owners to avoid this stat.

10,234. You might have guessed that this non-round number is the average cost of repair for a water damage claim—water can do a lot of damage in a short amount of time.

14,000. For something to happen 14,000 times a day, that means it’s happening around 10 times every minute; that’s the unfortunate frequency with which homes are being damaged by water in the U.S.

13,000,000,000. Here’s the number your insurance agent really hates the most—this is the annual total estimated cost of repairs for water damage done to homes across the United States—13 billion dollars.

Did these give you a better idea of the seriousness of water damage? A passive approach to property ownership will have you lumped in with these statistics, but if you’re attentive to maintenance and preventive measures with your plumbing and hoses, you may be able to stay ahead of the curve.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO to see how we can quickly and fully restore water damage to your home or business.

Floods Strike Everywhere-SERVPRO Disaster Recovery is #HeretoHelp

6/24/2021 (Permalink)

SERVPRO is faster to any size disaster

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in a desert, there is a potential for suffering flood damage. On average, floods cost $6 billion in annual losses in the U.S. The following are a few more little-known flood facts:

Floods kill an average of 140 people per year in the U.S., making flooding the most deadly natural disaster.

More than half of all fatalities during floods are auto-related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.

The principle causes of floods in the eastern U.S. are hurricanes and storms.

The principles causes of floods in the western United States are snowmelt and rainstorms.

Underpasses can be some of the most dangerous places during a flash floods-especially at night, when it is difficult to see.

Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. 

SERVPRO of Henderson/Boulder City is prepared to handle any size disaster and help make it "Like it never even happened."

Nevada Flooding and Basement Water Damage | SERVPRO® of Henderson/Boulder City

5/28/2021 (Permalink)

SERVPRO of Henderson/Boulder City is a full restoration company. Our team is on call and ready to help you determine the best course of action.

Nevada Flooding and Basement Water Damage | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Nevada is no stranger to flash flooding. Because the terrain is mountainous and the ground is dry for most of the year, a flash flooding situation can happen very quickly.

While many homes in the Las Vegas area don’t have basements because of the rocky caliche that makes up a hard sediment layer under most of the city that is difficult to dig through, some homes do. This can present a challenge as this water from floods can make its way into the underground part of a home.

Below, we’ll look at some of the ways that you can identify water damage in your basement, or other parts of your home.

3 Signs There Could Be Water Damage Present

Musky, unpleasant odors. Water that gets into a basement could be clean, like rain water, but over time, if it becomes stagnant, the scent that it can leave behind after it evaporates is quite pungent. There is a common misconception that all basements have a musty smell, but this shouldn’t be the case for all basements. The smell often associated with basements is only possible when mold and mildew are present .

Flaky paint. Walls and masonry are often the first place people notice water damage. Many homeowners and landlords, in an effort to proactively head this off, will apply waterproof paint to interior walls. However, if water gets behind the paint, it will begin to work away at this paint over time and can lead to peeling, cracking or bubbling on the surface, despite its intended design to mask the issue.

Foundation cracks. Certainly, homes shift over time, but cracks in the foundation can indicate a larger problem, particularly water damage. These cracks can show up anywhere from the floor to the ceiling or the walls and can be a sign that there is water putting undue stress on the home that is liable to cause cracking. While hairline cracks are not an immediate cause for concern, if they grow, they should be treated immediately.

If any of these signs appear in your home, let us take a look and determine the cause of the issues and how we can help you treat it properly. Contact us today to see how we can help.

Take the Necessary Steps to Protect Your Home From Heavy Rain Damage l SERVPRO® of Henderson/Boulder City

5/10/2021 (Permalink)

If you need help dealing with any damage caused by water, contact SERVPRO of Henderson/Boulder City today.

Take the Necessary Steps to Protect Your Home From Heavy Rain Damage l SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Did you know that heavy rains can cause significant damage to your home?

If you didn’t, you aren’t alone. Rain doesn’t top the list of water damage causes most homeowners would name.

Issues like severe storms, flash floods, and home appliance and plumbing malfunctions are always a concern. But rain is such a common concern, and we don’t think much about it during our day-to-day routines. We grab an umbrella and go on.

But if your home isn’t well-maintained, frequent rains and home maintenance that needs to be done can lead to costly repairs.

Don’t Let Wet Weather Hurt Your Property

These projects will help you get your home maintenance plan moving in the right direction.

Correct any yard drainage issues. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Seal your home’s roof. Sealing your roof can help protect your home from wind and water damage. In fact, experts estimate that almost 95% of water damage is caused by water seeping through gaps in your roof and shingles, which can be prevented with this step.

Look into helpful types of landscaping. Landscaping can help protect your home from water damage. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available ²⁴⁄₇ in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Your Guide to Damages Following a Flood | SERVPRO® of Henderson/Boulder City

3/16/2021 (Permalink)

Do you have water damage or flooding? Let SERVPRO of Henderson/Boulder City guide you through your water-related issues.

Your Guide to Damages Following a Flood | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

While flooding may not be considered as big of a risk as fires or storm damage, it is still wise for homeowners to educate themselves about the risk. Flooding is becoming increasingly common throughout the world and its economic impact continues to rise, so understanding the potential risks is a wise choice.

There are a variety of causes for floods and a variety of damages they can lead to, but we have compiled a guide to some of the ones that are the most common in order to help you prepare.

A Flood’s Impact on a Home

Foundational Damage. A flood can quickly cause the soil underneath a home to become excessively saturated with water, leading to the ground swelling, shifting or crumbling. This can cause foundation issues to arise as the foundation moves with the ground it is built upon.

Drywall Damage and Mold. Though drywall that is oversaturated with water will often crack or crumble, not all panels will show these clear signs of damage. Though some panels might appear fine, it is still important to inspect any that have been exposed to water as drywall is a common culprit for hidden mold.

Insulation Saturation. The most common types of insulation used in buildings have the ability to absorb water, making them a big risk after a flood. Not only will this reduce the performance of the insulation of your home, but it can also lead to significant mold damage within walls.

Temporary Frame Swelling. A home’s frame is generally one of the most sturdy aspects of the construction, and thankfully a flood usually does not cause too much damage. While lumber will swell when saturated, it can typically retain its structural integrity as it settles back to normal.

Appliance Ruining. Some appliances contain insulation within their walls to keep hot or cold air in, making them vulnerable to flooding damage as this insulation becomes soaked through. However, this may not always be the case—generally, a certified technician can perform an inspection and let you know for certain.

Furniture Damage. Furniture that has been fully soaked and has absorbed water is often difficult to dry out and presents health hazards from mold and floodwater contact. However, furniture made from non-absorbent materials such as metal and acrylic can often be saved with a thorough cleaning.

If your home has been affected by a flood, we’ll be here to help you! Give us a call ²⁴⁄₇ to learn about our certified flood restoration process.

Protecting Your Searchlight Home from Water Damage | SERVPRO® of Henderson/Boulder City

2/8/2021 (Permalink)

Do you have any water damage to your walls or ceiling? Contact SERVPRO of Henderson/Boulder City, we will help guide you through the restoration proce

Protecting Your Searchlight Home from Water Damage | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Did you know? Water damage claims are common. In fact, insurance industry experts say about one in 50 American homeowners will file one of them this year.

They’re not just common—they’re growing. While the number of fire damage claims have been dropping steadily, water damage claims are continuing to rise each year.

If you’re like many homeowners, you might not be sure when a leak becomes a serious issue. The homeowner can usually handle minor leaks caught early.

But sometimes, you may need professional help to return your home to its original state and prevent additional property damage. Knowing the signs of damage is the first step.

How to Evaluate Water Damage

Here’s what you might notice when you’re dealing with water damage that requires professional restoration services:

Your floorboards or furniture are starting to warp. Damaged wood will start to warp within days. If that happens in your home, it’s best to seek professional help. This type of damage only gets worse over time.

You notice damage and blistering on your windows or walls. Like your floors, your window panes and walls can start to warp if the water damage is severe enough. Depending on how severe your water issues are, this can be a sign of a major issue.

You can smell a musty odor. Does your home have a musty odor? That can be among the first signs of mold damage. If you notice that scent, it’s time to call in a professional to help you deal with remediation issues.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available ²⁴⁄₇ in the event of an emergency. Contact us at any time to learn more about our restoration services.

How Can I Reduce the Damage From a Burst Pipe? SERVPRO® of Henderson/Boulder City

1/5/2021 (Permalink)

If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Henderson/Boulder City is available 24/7

How Can I Reduce the Damage From a Burst Pipe? | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Water damage is something that we all hope we will never have to be faced with in our homes, but if a pipe bursts, that is an extremely unpredictable event that can catch you off guard. Pipes can pump high volumes of water into a room, causing serious damage in an instant.

While many people assume water damage will never happen to them, it is more common than most realize. In the United States every year, around one of every 50 households will have damage at some point—though for those that plan ahead, the damage tends to be much less.

How to Plan for a Burst Pipe to Reduce Damage

Shut off your water main. If there is a burst pipe, it is important to shut off the water as quickly as possible to prevent water from continuing to soak the area. Finding your home’s water main and shutting it off quickly is a must if it is safe to do so.

Shut off your electricity. Water and electrical elements are better to not mix, so if it is safe to do so, cut off your home’s electricity so you do not have to worry about water coming into contact with any electrical elements.

Contact your restoration company. Picking the restoration company you plan to use in advance is a must, as you will be able to quickly call them as soon as you discover damage. Acting quickly is a must when it comes to water damages, so calling them immediately is key.

Take a record of the damages. Being able to document the damages will be helpful for you as you work to recover, and it will come in handy if you are able to file an insurance claim, too. Taking photos and making lists of what is damaged will ensure nothing is forgotten.

Contact your insurance company. Because each insurance policy is different, contacting your provider as soon as you can will help you determine if you are eligible to file a claim and how to go about it if you are.

Open windows and doors if possible. As you wait for your restoration company, wiping up water and opening windows and doors can aid the drying process and lessen the overall damage that the burst pipe caused.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time to learn more about our restoration services.

Household Water Damage That Can Result From Heavy Rain | SERVPRO® of Henderson/Boulder City

7/2/2020 (Permalink)

Heavy rains can cause serious water damage. SERVPRO of Henderson/Boulder City has the trained technicians to fully restore your home.

Household Water Damage That Can Result From Heavy Rain | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Though dramatic instances are often what comes to mind regarding water damage to households, it can also be caused by commonplace events.

General heavy rain showers can cause issues, as a consistent drum of water can easily seep into microscopic areas of a home. We often respond to water damage calls that are a result of heavy rain—here’s what we typically see:

6 Essential Steps of Water Damage Restoration | SERVPRO® of Henderson/Boulder City

6/4/2020 (Permalink)

When dealing with water damage, immediate action is crucial. Contact SERVPRO of Henderson/Boulder City for prompt & dependable service.

6 Essential Steps of Water Damage Restoration | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Water damage occurring at your home or office can be an alarming thing, and reacting quickly by getting the restoration process started is one of the best things you can do.

When you call us, we spring into action and start developing your restoration plan right away—here’s what we do:

Heavy rains can cause serious water damage. SERVPRO of Henderson/Boulder City has the trained technicians to fully restore your home.

5/14/2020 (Permalink)

Heavy Rainfall on a Yellow Rooftop

Household Water Damage That Can Result From Heavy Rain | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Though dramatic instances are often what comes to mind regarding water damage to households, it can also be caused by commonplace events.

General heavy rain showers can cause issues, as a consistent drum of water can easily seep into microscopic areas of a home. We often respond to water damage calls that are a result of heavy rain—here’s what we typically see:

Places That Often See Water Damage Associated With Rain

Backup of clogged gutters. Gutter clogs are a big culprit of water damage because debris allows water to pool up and seep into your home. At least every six months, a thorough gutter cleaning is recommended to prevent these types of backups.

Leaks around windows and doors. Small openings between windows and doors and the external walls of your home can allow water to seep in if they are not sealed. Installing weatherstripping is an easy and cost-effective solution for this.

Poor drainage around the foundation. When rain is too heavy for your drainage system to handle, it may begin to pool up around the base of your foundation and seep inward. Landscaping and extra drains can alleviate this issue and prevent damages from occurring.

Leaks in and around the roof. Roof leaks can often go unnoticed until they get severe enough to damage a home’s ceiling, but you can look out for signs of issues before it escalates to this point. Broken, missing or loose shingles are often a clear indicator that a leak is possible.

Malfunctioning of a sump pump system. A sump pump system is a great investment in protecting your basement or crawl space, but it is important to maintain them in order to avoid malfunctions that can lead to floods and damages.

Leaks around chimneys and skylights. As with windows and doors, chimneys, skylights and other features that intersect with the roof also introduce vulnerabilities. When you check the roof, pay close attention to the seals around these features for leak potential.

If you’ve experienced water damage to your home, we are here to help. You can call us ²⁴⁄₇ to have our trained technicians respond quickly and begin your restoration. 702-564-8508

The Water Damage Process

3/19/2020 (Permalink)

Pooled Water on the Floor

Water damage can be unfamiliar for a lot of people who haven't experienced it first hand. Many jobs are different bases on the kind of loss and time. This is a brief overview of what you may be able to expect if you have a water loss.

Identifying the Source and Water Type 

The type of water is important in determine how to handle a loss. If the water is clean water or a category 1, to sewage water or category 3. There are different safety and clean up protocols we need to follow.

Surveying Damage

Once we know where the loss occurred we can start to identify the damage and come up with a plan of action. We moisture map the house and look at all affected materials.

Furniture and Water Removal 

Next, we need to remove or block up any furniture that may be damaged due to standing water. Once furniture has been safely set aside, we can begin to extract and standing water, if there is any

Drying and Odor Treatments 

This is when we bring in those big fans you may have seen or heard about. Also, adding de-humidification to the process is extremely important. The fans will pull the water out of affected materials and the dehumidifiers will remove that moisture from the air.

Material Removal and Final Cleaning 

There may be some material that may be very difficult to remove water from. When this happens it may be easier to remove that material all together and get it ready to be replaced. After everything is dry or affected materials have been removed everything is cleaned and prepped for the reconstruction process.

SERVPRO of Henderson/Boulder City employs certified and well-trained technicians who are experienced with all kinds of water damage restoration and cleanup jobs. If you need our services for any type or volume of water damage to your home, call us at (702) 564-8508 for 24/7 emergency service.

Appliances That Lead to Hidden Water Damage | SERVPRO® of Henderson/Boulder City

2/12/2020 (Permalink)

Appliance Leaks can cause undo stress.

Appliances That Lead to Hidden Water Damage | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Sometimes, water damage comes in an obvious form such as a flood or a roof leak and is discovered right away.

Other times, such as when appliances leak, the water damage can remain hidden for an extended period of time, causing compounding complications as it sits. Thankfully, by knowing what to look for, individuals can prevent this headache from occurring.

Hiding Spots to Check for Water Damage

1/6/2020 (Permalink)

Hidden Water seeping from under cabinets

It is true that water damage is often a result of severe weather, but it is important to note that it can occur for a variety of reasons. There are many situations that can lead to water damage, and a lot of them can occur without homeowners even being aware.

The longer water damage is unattended, the more complex it can be to address. It is not uncommon for insurance companies to not accept water damage claims, but when they do, most are over $6,500. Understanding what hiding spots to check for water damage can help homeowners address it quickly and prevent further issues from arising.

What You Should Know About Water Damage

7/31/2019 (Permalink)

Technician doing Monitor Readings on Water Damage Job

Without water, where would we be? It’s necessary for life. But there are situations where water can cause distress—namely when it causes damage.

There are many different causes of water damage, but some are more prevalent than others.

When Flooding Is Imminent-How to Protect Your Home

6/24/2019 (Permalink)

Flooded Kitchen Area

If your home is not in a floodplain, you may believe it to be safe from water damage. However, experts report that 90% of natural disasters involve some form of flooding—meaning you could still be at risk.

It is important for homeowners to understand the damage that floods can cause regardless of their location, so they can keep their home and family safe.

How to Protect Your Home

Preventing a disaster-related flood isn’t possible, but preventing flood damage may be. With just a few steps, homeowners can do their part to lessen the damage a flood will cause:

Know your risk. A local emergency management authority and the FEMA Flood Map Tool can both provide insights on risk related to your specific geographic location.

Discuss emergency procedures. Be sure your family is knowledgeable about a disaster plan and evacuation route should the need arise. All older children and adults in the house should also be aware of the electricity and gas mains so they can turn off the power if need be.

Raise hazardous materials. To prevent dangerous substances from spilling into floodwater, elevate things such as oil, paint and cleaning supplies.

Prepare appliances. Washers and refrigerators can be elevated using bricks to protect their internal workings from getting soaked when floodwaters are rising.

Anchor propane and fuel tanks. If a fuel tank tips over due to a flood, it can lead to a dangerous spill or even a fire. Anchor fuel tanks securely so they will not tip or leak if water begins rushing around them.

Turn off electricity. It may not seem possible that the waters would reach electrical appliances or outlets, but having live electricity near floodwaters can still be dangerous. Shut off the electrical breaker to any rooms that are at-risk for a flood.

If a flood is on its way to your area, keeping your family sheltered from harm is the most important task. By having a plan in place and knowing what to do, you can protect your home and loved ones from being in harm’s way.

If you’ve experienced water damage due to a flood or other causes, SERVPRO® of Henderson/Boulder City is here to help. Our fully trained water remediation technicians will be there for you when you call. 702-564-8508

Water Damage Process Steps-What to do!

5/22/2019 (Permalink)

Flooded Crawl Space

Water damage can be unfamiliar for a lot of people who haven't experienced it first hand. Many jobs are different bases on the kind of loss and time. This is a brief overview of what you may be able to expect if you have a water loss.

Identifying the Source and Water Type 

The type of water is important in determine how to handle a loss. If the water is clean water or a category 1, to sewage water or category 3. There are different safety and clean up protocols we need to follow.

Surveying Damage

Once we know where the loss occurred we can start to identify the damage and come up with a plan of action. We moisture map the house and look at all affected materials.

Furniture and Water Removal 

Next, we need to remove or block up any furniture that may be damaged due to standing water. Once furniture has been safely set aside, we can begin to extract and standing water, if there is any

Drying and Odor Treatments 

This is when we bring in those big fans you may have seen or heard about. Also, adding de-humidification to the process is extremely important. The fans will pull the water out of affected materials and the dehumidifiers will remove that moisture from the air.

Material Removal and Final Cleaning 

There may be some material that may be very difficult to remove water from. When this happens it may be easier to remove that material all together and get it ready to be replaced. After everything is dry or affected materials have been removed everything is cleaned and prepped for the reconstruction process.

SERVPRO of Henderson/Boulder City employs certified and well-trained technicians who are experienced with all kinds of water damage restoration and cleanup jobs. If you need our services for any type or volume of water damage to your home, call us at (702) 564-8508 for 24/7 emergency service.

Types of Water Damage Property Owners Should Know About

3/15/2019 (Permalink)

If you have homeowners insurance you might think your home is safe, but are you confident that your home is protected against flooding and/or water damage? It’s important to know the difference between both types and whether or not you’re covered.

For starters, it’s good to know the difference between flood damage and water damage.

What is Home Flooding?

A flood is external, resulting from heavy rains, tsunamis, storms, mudslides, hurricanes, and overflowing rivers. Basically, if there is a natural disaster your home may be in danger.

Flooding is a type of water damage, but is not referred as that because it is very specific. Since water damage is a general term, you can not substitute it with a more specific term, but flooding (being a branch of water damage) can be substituted with the more general term.

This can be very helpful when you are calling for repair services because if you let them know what kind of incident you have, they will come more prepared to solve that problem.

If you are experiencing abnormally aggressive weather, you should keep yourself updated on the National Weather Service. They may advise you to seek higher ground or even an evacuation if things are really bad.

What is Home Water Damage?

Simply speaking, this is any harm that is caused by water, which technically includes flooding. This is a general term compared to other terms that specify what kind of damage has happened.

That being said, this general term can be more easily applied to more internal incidents, resulting from leaks, pipe bursts, appliance malfunctions etc. This can be mixed up with more specific kinds of damage since both cause damage to your home in similar ways.

When communicating about this kind of incident in your home, it’s appropriate to refer to it just as water damage. If you’re speaking to someone in hopes of helping you with your problem, you need to specify by first introducing the problem and then include the source or affected area, e.g. “I have water damage from a heater leak” or “I have water damage on my ceiling”.

Flood Damage Insurance

This kind of insurance is not typically covered by any home insurance policy. Instead, it is offered through the National Flood Insurance Program (NFIP) or private insurers. Since the number of people who are actually at risk is very small, it’s not covered by most insurance policies. If you live in an area that is normally or constantly affected by flooding, it might be a good idea to apply with the NFIP.

Water Damage Insurance

Most homeowners insurance policies cover water damage. However, it never hurts to make sure that you are covered. Some policies only cover specific types of damage, so it’s good to make sure what is and is not covered. It can also be covered individually by normal insurance providers.

How We Can Help You When You Have Flooding in Your Home

At SERVPRO of Henderson/Boulder City, we offer guidance through the filing process. We’re experienced in dealing with small to large insurance companies. If you ever need water damage restoration or unsure of the insurance claims process, contact us (702) 564-8508.

5 Things You Need To Know About Water Damage

3/15/2019 (Permalink)

Has water damage happened to you? Here’s what to do next to keep it from getting worse.

When a pipe bursts, a drain backs up, or a flood occurs in your home, it can be hard to see past the mess. A million questions will run through your mind.

What do I do now?

What’s going to happen?

Is my stuff ruined?

And the most important question of all: Will my homeowner’s insurance cover the damage?

There’s no doubt about it. Water damage is extremely stressful, and the more you know about it, the better you’ll be able to decide how to address it. Here are five things that every homeowner needs to know about water damage.

You might think that water is water, whether it’s from flooding or a burst pipe, but flood damage is not covered under homeowner’s insurance. If you live in an area likely to experience flooding, you will probably already have a separate policy through the National Flood Insurance Policy (NFIP). When you report the claim to the insurance company, make sure to specify whether the claim is for water damage or for flood damage, so they can begin adjusting your claim correctly.

It is a good idea to look over your insurance policy and familiarize yourself with any exclusion to your water damage coverage. For instance, most policies cover sudden damage, like water damage from a really bad storm or from an overflowing washing machine. On the other hand, any water damage that happens because you didn’t maintain the property may be excluded, as well as gradual leaks that caused water damage over time.

When your property has been water damaged, you don’t have the luxury of waiting around for a convenient time to start the cleanup. Secondary damage from mold growth can present serious health risks associated with mold in the living environment.

Mold spores are everywhere, but they need moisture and a nutrient source to grow. And that is exactly what your wet carpet or drywall offers.

There is a 24 to 48 hour window from the time something gets wet until mold can begin to grow. After that time, mold will multiply rapidly. When mold growth is widespread, you may need the services of a professional mold remediation service to safely treat and remove the mold.

To prevent mold growth, you will need to get your property completely dry again within that 48-hour window. To do this, you’ll need to contact a company that specializes in water damage restoration and emergency water extraction. They will have the professional water removal equipment and drying equipment to get the job done as quickly as possible. Many have 24-hour a day emergency hotlines, so you can start recovering your property almost immediately.

It’s a good idea to call your insurance company right away when you discover water damage. Your insurance agent can start the claims process immediately, as well as guide you through the first steps you will need to take to protect your property from more damage, like stopping the source of the water at the main water turnoff.

Your insurance company may also direct you to a water damage restoration company that they have worked with in the past. Keep in mind that you do not have to call the company that they recommend. You may choose any reputable restoration specialist to restore your property for the insurance claim.

Water damage is categorized as one of three levels by how polluted the water source was that caused the damage.

Category 1: Water from a clean water source, like a fresh water line for a dishwasher. This water will not cause illness or any ill effects.

Category 2: Water that may cause illness through contact. It may have bacteria in it,

Category 3: Water that is highly contaminated. Contact can cause severe illness or death. Think sewage backup, an overflowing toilet, or storm waters.

Even though water may start out as Category 1, that doesn’t mean it will stay that way. Any contamination that the water touches, such as dirty carpeting or soil from the ground, can change water damage Category to 2 or even Category 3. And since standing breeds bacteria, the longer the water is around, the worse the contamination of your property.

Water damage can be dangerous and expensive, so preventing water damage is an important part of home maintenance. But if you know the basics of what to do once it happens, you can prevent it from doing its worst.

A Look at How Floodwaters Are Classified

2/25/2019 (Permalink)

Moping Up Flood Mess

The water involved in water damage is not always the same. There are three different classifications for water that causes damage: clean, gray and black. If you ever find yourself in a water damage situation, by understanding the differences in these types of water, you can be better able to handle that situation.

It will not matter which of the three types of water is involved; there will always be a cleanup and restoration process that will follow. The first—and most important—step to take is to be sure to quickly remove all the moisture and damp items to inhibit mold growth in an ideal environment.

Water Damage Restoration-The Culprits in Your Home

1/3/2019 (Permalink)

Damaged Wood Flooring from Pipe Leak

It is easy to think about severe weather when we think of water damage to the home; in fact, severe weather is usually one of the first things that comes to mind for many.

Yes, storms and flooding can cause extensive and catastrophic water damage and, yet, they are often not the main culprits. Instead, various items and systems in your home can be responsible for many water damage situations.

Water damage is something that many homeowners will face. In fact, it is the third most common reason for a homeowners insurance claim filed between 2011 and 2015, with an average payout per claim of $8,861.

There is, however, a difference between water damage and gradual damage, which impacts insurance claims. Gradual damage is something that has been going on over time, such as plumbing issues within the walls, which causes damage to walls, ceilings or floors, or it can be water damage caused by cracks in the foundation. Unfortunately, many of these examples of gradual water damage are not covered by homeowners insurance, while storm-related water damage usually is.

According to statistics, the leading causes of water damage are:

• Plumbing supply system failures. This can involve frozen pipes that may burst due to frozen water, which causes water pressure buildup, or when the materials used for the supply system fail resulting in a leaking or burst pipe. Per IBHS, plumbing supply system failures are the leading source of residential water damage losses, costing an average of $5,092 per incident after meeting the deductible. It was also found that homes built over 16 to 40 years ago accounted for the majority of claims filed for supply system material failures.

• Plumbing drain system failures. This occurs when the sewer drain backs up, causing it to overflow into a home, or from material performance issues. In their study, IBHS found that 52% of drain system failures were caused by sewer backups and 37% were related to material performance issues. Their study also found that, on average, drain system failure was more expensive in southern states than in northern states.

• Toilet failures. Toilets are the second highest cause of residential water damage loss after plumbing supply system failures caused by anything from faulty fill valves or clogged drain lines. According to IBHS, if a toilet on the first floor of a home fails, the resulting claim was more extensive than those that happened in basements or upper floors.

• Water heater failures. When your water heater reaches its life expectancy, the tank can begin to rust and corrode, which can result in leaking or bursting issues. IBHS found that 69% of all water heater failures were caused by a slow leak or sudden burst and, on average, cost $4,444 per incident following the deductible.

• Washing machine failures. These are caused by supply hose failures, machines overflowing and drain line failures, making washing machines one of the top 10 sources of residential water losses. Per IBHS, supply hose failures were the cause of over half of all washing machine-related losses.

If your home has experienced any water damage, the team at SERVPRO® of Henderson/Boulder City is always available to help with cleanup and restoration and make it “Like it never even happened.”

702-564-8508

How to Avoid Water Damage-Simple Tips

7/3/2018 (Permalink)

Be careful with planting trees

Planting trees may not be that popular in the desert but if you are looking to add some shade to help your home cool down in those summer months, Be careful of trees with invasive roots. Trees with invasive roots can cause problems with irrigation problems, pipes and even septic tanks.

Keep an eye on your water bill

It is always a good idea to monitor your water bill regularly. That can be the best indication of a leak that you might not know about.

Chemicals may not be the best thing when unclogging your sink

Clogs happen. Everyone experiences them and those unclogging chemicals are extremely handy but they can eat away at pipes causing future problems. If you can avoid those chemicals and try using a drain snake instead.

Never pour grease down your sink

Grease can be harmful to pipes if it hardens inside the trap and cause back ups. Even if you think diluting grease with water would help, it doesn't. The best thing for grease is to put it in a disposable container and let it harden before you throw it away.

Explaining the Water Damage Process

5/9/2018 (Permalink)

Water damage can be unfamiliar for a lot of people who haven't experienced it first hand. Many jobs are different bases on the kind of loss and time. This is a brief overview of what you may be able to expect if you have a water loss.

Identifying the Source and Water Type 

The type of water is important in determine how to handle a loss. If the water is clean water or a category 1, to sewage water or category 3. There are different safety and clean up protocols we need to follow.

Surveying Damage

Once we know where the loss occurred we can start to identify the damage and come up with a plan of action. We moisture map the house and look at all affected materials.

Furniture and Water Removal 

Next, we need to remove or block up any furniture that may be damaged due to standing water. Once furniture has been safely set aside, we can begin to extract and standing water, if there is any

Drying and Odor Treatments 

This is when we bring in those big fans you may have seen or heard about. Also, adding de-humidification to the process is extremely important. The fans will pull the water out of affected materials and the dehumidifiers will remove that moisture from the air.

Material Removal and Final Cleaning 

There may be some material that may be very difficult to remove water from. When this happens it may be easier to remove that material all together and get it ready to be replaced. After everything is dry or affected materials have been removed everything is cleaned and prepped for the reconstruction process.

SERVPRO of Henderson/Boulder City employs certified and well-trained technicians who are experienced with all kinds of water damage restoration and cleanup jobs. If you need our services for any type or volume of water damage to your home, call us at (702) 564-8508 for 24/7 emergency service.

Water Damage Frequently Asked Questions (FAQs)

3/22/2018 (Permalink)

I've had a water damage. What should I do?

• Shut off the water source if possible.
• Remove Excess water by moping or blotting.
• Prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks under furniture legs.
• Hang furs and leather goods separately at room temperature.
• Remove rugs from wet carpeting.
• Do not leave books, magazines or other colorized items on wet carpeting.

How long will it take to dry out my home?

It depends, not all water damages are the same. It is all dependent on the size and materials affected. 

What are signs of water damage?

Some subtle signs of water damage could include baseboard separation from the wall or paint bubbles on the wall or ceiling.

What equipment is used and how does it work?

There are a few way to dry out a structure but the most common is by using air movers and dehumidifiers.

Air movers are large fans that draws water moisture from wet surfaces through evaporation into the air.

Dehumidifiers draws this moisture out of the air and emits warm dry air. 

If you are unsure if you have water damage or have any other questions call SERVPRO of Henderson/Boulder City (702) 564-8508

Baseboard Separation Tips Off Homeowner to Water Damage

3/22/2018 (Permalink)

Baseboard separation leads customer to call SERVPRO to perform moisture inspection.

We get calls all the time for moisture inspections where a customer might not know if they have a leak or not. Most of it is precautionary and just to ease the customers concerns but other times it turns out there has been a slow leak.

Baseboard separation like in the photo can be a great indicator of a leak. The customer on this job had no idea that the washer behind this wall was leaking until he noticed this.

Luckily this wasn't a very big leak and we were able to take the baseboards off and drill holes to dry out the wall and dry it rather quickly. 

If you have any concerns about potential water damage and just need an inspection call us! We have certified technicians on stand by 24/7 for your needs. 

Do You Have a Small Leak In a Hard To See Area?

2/21/2018 (Permalink)

Swollen baseboards are a good sign of potential water damage

You may have a small water damage and not even know it. In situations like this with appliances that are big and difficult to move or see behind, its possible to have a small leak. 

Now in this photo everything looks normal. If you take a closer look you can see that baseboard has swollen and pulled away from the wall. The baseboard being made of wood, expands when being subjected to moisture. 

We understand that you can not always look behind big appliances or know exactly what to look for. This is why we have experienced professionals ready to help serve you 24/7 to help find potential damage.

Ask about our Emergency Ready Profile to help equip you with the knowledge and information to help during an unexpected disaster.

Water Damage? What about your contents?

1/31/2018 (Permalink)

Water damage affects thousands of customers books.

The first thing you think of when you hear water damage is probably concerns about the building and building materials. Another thing to think about is the contents. 

Whether you are a renter, where all you're responsible for is you contents, or you're a home owner and you have years of accumulated contents.

Water can destroy your most valuable possessions. At SERVPRO of Henderson and Boulder City we work diligently to help restore your contents and even make a full inventory of everything you own to provide to the insurance company. 

The photo is from a job we did, where the customer had thousands of books that needed to be restored and reported to the insurance company. 

The next time you have a water damage call SERVPRO of Henderson and Boulder City to protect your home and your contents.

Best Ways to Prevent Indoor Flooding

7/5/2017 (Permalink)

No one expects to have a water damage in your home especially if you have never gone through it before. Trust us it is very common and could happen easily.

Here are some tips to help prevent indoor flooding.

Have your HVAC system checked regularly.

Your indoor unit should not be leaking water at any point, so having your system checked regularly can help prevent a water damage in your ceiling.

Have hoses to your appliances checked 

One of the main causes of water damages in the home are supply lines to appliances, such as washers, water heater, refrigerator, and really popular here in Las Vegas are reverse osmosis machines.

Checking them every couple months or having a plumber come in to look at them is always recommended. Also, never operate a washing machine or dish washer when the home is unoccupied. 

Monitor plumbing issues regularly

It is a lot harder to tell if you have a leak in the walls, than visually seeing water. It is important to notice any changes in water pressure, drywall staining, or musty smells.

If you are unsure if you have wet drywalls from indoor leaking, call SERVPRO your trusted 24/7 water restoration specialists. 

Fire Sprinkler Creates Water Damage

5/5/2017 (Permalink)

Fire Sprinklers Can Create Water Damage

Fire sprinklers can be extremely effective when limiting damage from a fire but can also cause a lot of water damage. With rising regulations on fire sprinklers being installed in homes, we have seen an influx of water damages resulting from fire sprinklers.

This photo is from fire sprinkler damage. A service technician was installing a satellite dish and punctured a pipe. You can see there is substantial pressure in the pipe as the water shot directly across the ceiling and ran down the wall.

The customer acting quickly did the proper thing and shut the water off to the structure. She then called the company who originally installed the sprinkler to come fix the issue and finally by calling SERVPRO of Henderson and Boulder City to ensure drying of the structure limited secondary damage and to take care of the standing water.

Call SERVPRO with any flood damage caused by fire sprinklers or any water damage. No job is too big, or too small.

Specialty Drying Equipment Speed Drying

3/23/2017 (Permalink)

Specialty Drying Equipment

A leaky hot water heater can cause some serious damage, especially in this case. This was saturated, meaning completely wet. After a couple days with fans on the area, we didn't find results from just putting fans on the area and letting the dehumidifiers pull the moisture out of the air. We had to try something else, so we pulled out this nifty machine.

As you can see you put one fan blowing on one side and that pushes the air through the tubes going into the holes made from simply drilling through the drywall. This is effective because it lets you put the air exactly where you want it and by drilling the holes, it lets you put the air directly in the wall cavity for maximum air movement. 

For 20 years SERVPRO of Henderson and Boulder City has been assisting the Southern Nevada area with knowledge and professionalism. 

Drying Hardwood From Water Damage

3/23/2017 (Permalink)

Drying Hardwood From Water Damage

When a water damage happens, flooring usually takes a load of the damage. Carpet can usually be salvaged as well as tile on concrete. Wood flooring is something completely different. It depends on the wood. If its a laminate and what's underneath. 

With this job we were able to get to it in time before the wood started to buckle (when the wood expands and starts to life up), cupping (when the sides of the wood plank start to rise), crowning (when the center of the plank rises).

This machine uses heat and air movement to get the moisture trapped under the wood that normally a fan wouldn't be able to get. 

When you have a water damage do not hesitate to call SERVPRO of Henderson and Boulder City. Even if you aren't sure if moisture is present. Call us for a moisture inspection. 

Discovering Water Damage and Shutting It Off At The Source

2/22/2017 (Permalink)

Broken Supply Line in Bathroom

SERVPRO of Henderson/Boulder City is a reliable and trusted water damage company with plenty of experience to get the job done quickly and efficiently. We always advise our customers to address the damage issue before it escalates and causes more damage to their property. We are available around the clock, 24 hours a day, 7 days a week, 365 days a year. We are dedicated professionals that are ready, willing, and able to clean up after any size disaster.

Discovering Sources Of Water Damage

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO of Henderson/Boulder City, we are experts at mitigating water damages. Our skilled technicians work quickly and efficiently to extract the water, remove dampness, and restore your property to its preloss condition. While also providing you with the information and services you need to make water damage “Like it never even happened.”  Call us today 702-564-8508. We are here to help! 

How Desiccant Dehumidifiers Work

1/30/2017 (Permalink)

Using a large Desiccant Dehumidifier on a job site

This is a photo from a massive water damage that needed some big help. This heavy piece of machinery is called a desiccant dehumidifier. We use this when the air is cooler and drier than normal. Desiccant dehumidifiers don't rely on condensation, instead they use a chemical reaction.

A desiccant wheel with a grid of small air passages is filled with a silica gel and rotates through different airflow zones. The blower then blows heated air through these zones.

Desiccants do not collect water in a pan for automatic pump-out. Instead, they produce damp reactivation air, which must be vented outside the structure using temporary ducting.

We use those big hoses to transport the chemically reacted air thought the house; and by using other tubed ducting in the house we can control exactly where we want this air to go.

Why Does Mitigation Matter

7/28/2016 (Permalink)

Water Damage on Hard Wood Flooring

What is mitigation? Definition:  To stop damage or injury from progressing or getting worse. With property claims, it equates to early intervention to curb the spread of damage and to save as much of the affected property as possible. In the restoration industry, mitigation is the “clean up” side of restoration and rebuilding.

Why is mitigation important? It helps an insured get their life back to normal in the quickest time possible. It saves people’s most cherished possessions and hard to replace belongings. It reduces the cost of the claim to the insurer. It helps an agent maintain a profitable book of business

What should an insured beware of if they chose to handle the clean up or repair of property damage themselves? Make sure they really know the extent of the damage. . . . Much of it may be hidden damage. Make sure they possess the expertise and physical ability to do the job right. Make sure they understand their responsibilities as the policyholder to properly maintain the insured property. Make sure their choice does not come back to haunt them.

How should a person choose a professional mitigation/restoration service vendor versus a restoration contractor? Do NOT just open up the yellow pages and pick the company with the biggest advertisement. Understand the difference in perspective of a mitigation/restoration specialist compared to that of a restoration/construction contractor. Mitigation/restoration vendor is a “first responder” who focuses on rapid response and the preservation of real property and personal property.  (Expertise includes rapid and thorough dry-downs of water damage structures.) Restoration/construction contractor is generally a contractor with expertise in ripping out and replacing damaged areas of a structure.

Know you're Mitigation/Restoration Company and the reputation that precedes them. Not all companies are the same.

Utilizing a Seasoned and Reputable company such as SERVPRO of Henderson/Boulder City will ensure your loss is handled expertly from start to finish.

Henderson, Nevada-24 Hour Emergency Water Damage Service

5/26/2016 (Permalink)

Flooded Living Room

SERVPRO of Henderson/Boulder City is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 702-564-8508

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Henderson/Boulder City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Henderson/Boulder City

SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water damage in the Home is No Joke

4/23/2015 (Permalink)

Water Damage Restoration 24/7 from the Professional Technicians at SERVPRO of Henderson/Boulder City

A leaky pipe, an overflowed toilet, or even shoddy shingles can lead to water damage in the home. These are serious issues that should not be underestimated by homeowners. 

Any opportunity that water has to seep into the home provides the platform for mold and mildew growth to begin, and this can wreak major havoc on the health and well being of everyone in the dwelling. A practical approach to avoiding these issues is to contact contractors that specialize in water damage prevention systems and waterproofing. These experts can assess ways to curb the potential of water seeping into the home, whether it is from a loose gutter or a deteriorated foundation.

Water can cause issues beyond cost and property damage; water can impact the health of your family negatively. If your home or property does succumb to water damage then it is extremely important that the damage is dealt with as soon as possible, as mold, mildew, and structural deterioration begin to act like a ticking time bomb. You also face the possibility of non-traditional pests such as snakes and mosquitoes.

The faster you can find a professional to help mitigate the damage the better.

If you live in Henderson, Boulder City, or Laughlin, Nevada, you can trust the professionals at SERVPRO 24/7 to start on mitigating the damage done to your home or business. We are faster to any size disaster.