1. Initial Emergency Contact
There is no typical time for water damage to occur, which is why we are available 24 hours a day to answer your call for restoration. Over the phone, we will obtain pertinent details about your situation and draft a plan to ensure you receive the equipment and staff you need.

2. Inspection and Damage Assessment
The first thing we will do when we arrive is to check for any safety issues to make sure there are no hidden dangers, and we will also stop any flowing water immediately. From there, we will fully inspect the damages done and create a plan of action for the remainder of your restoration.

3. Moisture Extraction
Extracting excess moisture is second only to safety in priority, as this will prevent residual damages from occurring. That is why we have invested in equipment that can rapidly remove gallons of water by the hundreds, so you can rest assured we can handle damage of any caliber.

4. Dehumidifying and Drying
Once the standing water has been pumped out or vacuumed up, we will begin removing the humidity from the air and drying out your belongings and surfaces. Many surfaces in a home are highly absorbent, and they can be harbingers for mold growth if they are not dried out properly after getting wet.

5. Cleaning Belongings
Even non-porous items can become contaminated by water damage, making them unsafe for your family to use. That is why we do a complete clean of everything impacted in your home, practicing the highest caliber of cleaning and deodorizing so there are no leftover signs of the damage.

6. Restoration and Repair
When we complete water restoration, we do not simply remove moisture—we do a full-service restoration to return your home or office to its pre-damaged state. We can do repairs or cosmetic refinishes so you get a comprehensive restoration.

If your home has been water-damaged, you can count on us to help. Call us ²⁴⁄₇ to get the process started.